Return & Exchange Policy

Thank you for shopping with us! Due to the nature of our products, we have specific guidelines in place to ensure quality and safety.


Returns
At this time, we do not accept returns or exchanges for any used or opened products due to hygiene and safety reasons.

Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. You must provide:
• Your order number
• Clear photos of the item(s) received

Once your claim is reviewed and approved, we will:
• Send a replacement item at no additional cost, or
• Issue a refund if the item is unavailable

In most cases, you will not be required to return the incorrect item, and you may keep it.

Return Conditions (If Applicable)
If a return is approved under special circumstances:
• The item must be unused, unopened, and in original packaging
• The customer may be responsible for return shipping costs unless the error was on our end

Refunds
If a refund is approved, it will be processed back to your original payment method within 5–10 business days.

Non-Refundable Items
• Opened or used products
• Items marked as final sale
• Gift cards

How to Request a Return or Report an Issue
To start a claim, please contact us with your order details and photos. We will guide you through the next steps.

Contact Us
If you have any questions regarding your order, feel free to reach out, we’re here to help!